At times due to the constraints of language, region, geography, busy schedule and distance the documents requisitioned by the concerned insurance company are not reaching them because of following.

• The claimant cannot go to collect them.
• Claimant does not know where to approach for documents
• He/she is not able to understand what is being asked for.
• There remains the possibility of address being different at the time of taking the policy and at the time of claim.
• Insurance intermediary not available who otherwise would have helped.
• The claimant may shift to another place because of unforeseen circumstances.

If you are not able to get the documents being requisitioned by the insurance company/ service provider for consideration of claim. Submit following

• Copy of policy bond
• Claim forms already submitted to the insurance company
• Letter/Communication from the company seeking further documents.