At times claimants cannot understand or decipher the claim amount that is paid to them from the papers or policy bond available with them because the terminology is technical. There are calculations being provided by the insurance companies with the claim amount but it takes certain level of education for understanding it so in case of doubts, questions or complaints about the amount received by the claimant the same can be raised here for help and support through existing. Grievance redressal machinery.

You feel you have been paid less than what was promised at the time of sale contact us with following.

• Copy of policy bond
• Last letter received from the company ,Communication/documents received from the company or from representative of the company at the time of taking the policy.
• Letter from company listing out the details of the payment made.