Health insurance Grievances

Health insurance claims in India can be rejected/repudiated for various reasons, including :

  • Pre-existing conditions:

    Health Insurance Claims may be denied if the policyholder has a pre-existing medical condition that was not disclosed at the time of purchasing the policy either innocently or knowingly

  • Switching of Insurance company:

    Since health insurance is portable so in case of claims after porting there may be complexities

  • Waiting periods:

    Certain policies have waiting periods for specific illnesses or treatments. If a claim is made during this waiting period, it may be rejected.

  • Incorrect information

    Providing inaccurate or incomplete information during the policy application can lead to claim repudiation

  • Policy exclusions:

    Policies often have exclusions for certain medical conditions or treatments. If the claim falls under these exclusions, it may be rejected

  • Non-disclosure of material facts:

    Failure to disclose material facts related to health or medical history during the application process can result in claim repudiation

  • Policy lapse:

    If the policyholder fails to pay premiums and the policy lapses, any claims made during that period may not be honoured.

It's crucial for policyholders to thoroughly understand the terms and conditions of their health insurance policies and provide accurate information to avoid claim repudiation.

Health insurance claim not paid/rejected Submit following for help and guidance.

  • Copy of policy
  • Rejection letter
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